Privacy Policy
Your privacy matters to us. Here's how we handle your information.
Find My Partner LLC ("Find My Partner," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use our marketing website, mobile applications, and related services (collectively, the "Services").
Our Services include the Find My Partner website and mobile applications available on iOS and Android.
By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
1.Who We Are
Find My Partner LLC
Email: support@findmypartner.app
Find My Partner is a Partner Finding platform intended for adults seeking meaningful connections.
2.Eligibility
Our Services are intended only for individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from a person under 18, we will take steps to delete that information and may terminate the related account.
3.Information We Collect
We collect information you provide directly, information collected automatically, and information collected through third parties and service providers.
A.Information You Provide to Us
When you create or use an account, communicate with us, or use the Services, we may collect:
- Full name or display name
- Email address
- Phone number
- Date of birth and age
- Gender
- Height
- Sexual orientation
- Partner preferences
- City and location-related profile information
- Profile photos
- Selfie or photo verification images
- Biography, prompts, preferences, and other profile content
- Private messages and other communications sent through the app
- Customer support messages and inquiries
- Information related to subscriptions or purchases made through Apple App Store or Google Play
B.Verification Information
To help improve trust and safety on the platform, we may collect and process information used for account verification, including:
- Email one-time passcodes (OTP)
- SMS or phone verification codes
- Selfie or photo verification images
We use this information to verify authenticity, reduce fraud, and improve platform safety.
C.Location Information
We may collect:
- Precise location, if you grant permission on your device
- Approximate location, including inferred location from IP address, device settings, or network information
- City or location information you choose to include in your profile
We use location information to help support app functionality, matching, safety, fraud prevention, and location-based features.
D.Information Collected Automatically
When you use our Services, we may automatically collect certain technical and usage information, including:
- Device type
- Device identifiers
- Operating system
- App version
- Browser type
- IP address
- Mobile carrier
- Language settings
- Log data
- Referral URLs
- Usage activity within the website or app
- Session data
- Crash reports
- Analytics and performance data
E.Subscription and Payment Information
If you purchase a subscription through the Apple App Store or Google Play, payment processing is handled by those platform providers. We may receive limited transaction-related information such as:
- Subscription status
- Purchase receipt data
- Product type
- Renewal status
- Transaction identifiers
We do not directly collect or store your full payment card details when purchases are made through Apple or Google.
F.Advertising and Analytics Information
For users on the free tier, we may display advertisements. In connection with ads, analytics, and app performance, we or our service providers may collect information such as:
- Device identifiers
- Advertising identifiers
- App interaction data
- Impression and click data
- General location information
- Analytics information about how users engage with our Services
4.How We Use Your Information
We may use your information for the following purposes:
- To create, operate, maintain, and improve the Services
- To create and manage user accounts and profiles
- To enable users to connect and communicate with each other
- To verify identity, authenticity, and eligibility
- To facilitate matching and location-based features
- To personalize your experience
- To provide customer support
- To send service-related notifications, updates, alerts, and verification messages
- To process and manage subscriptions and premium features
- To show advertisements to free-tier users
- To understand user behavior and improve app performance, design, and features
- To detect, investigate, prevent, and address fraud, abuse, fake accounts, harassment, unauthorized access, and other harmful or illegal activity
- To enforce our Terms of Service, Community Guidelines, and other policies
- To comply with legal obligations
- To protect the rights, property, safety, and security of our users, our business, and the public
5.Legal Bases for Processing
If and to the extent applicable under relevant law, we process personal information based on one or more of the following:
- Your consent
- Performance of a contract with you
- Our legitimate business interests, such as improving our Services, fraud prevention, and platform safety
- Compliance with legal obligations
- Protection of vital interests
6.How Your Information Is Shared
We do not sell your personal information in exchange for money. We may share information in the following circumstances:
A.With Other Users
Because Find My Partner is a partner finding platform, some of your information is shared with other users as part of the Service, such as:
- Profile name or display name
- Age
- Gender
- Height
- Sexual orientation or partner preferences, if included in your profile
- City or general location
- Photos
- Bio, prompts, and profile content
- Messages you send to other users
Please remember that any information you choose to include in your profile or send to another user may be seen, copied, or shared by that person.
B.With Service Providers
We may share information with vendors and service providers that help us operate the Services, including providers for:
- Cloud hosting and infrastructure
- Data storage
- Analytics
- Identity verification
- Authentication
- Customer support
- Communication delivery
- Security monitoring
- Advertising
- Mobile app functionality
- Product analytics and crash reporting
Based on your current setup, these providers may include services offered through Google Cloud Platform (GCP), Google Analytics, and Firebase.
C.With App Store and Platform Providers
If you subscribe through the Apple App Store or Google Play, we may receive and use subscription-related information from those providers to manage premium features and account status.
D.For Legal and Safety Reasons
We may disclose information if we believe doing so is necessary to:
- Comply with applicable law, regulation, legal process, or governmental request
- Enforce our agreements and policies
- Detect or prevent fraud, abuse, security incidents, or illegal activity
- Protect the rights, safety, and security of users, Find My Partner LLC, or others
E.Business Transfers
If we are involved in a merger, acquisition, reorganization, financing, sale of assets, or similar corporate transaction, your information may be transferred as part of that transaction, subject to applicable law.
7.Advertising
Users on our free subscription tier may see advertisements within the Services. We and our advertising or analytics partners may use device and usage information to deliver, measure, and improve advertising.
Depending on your device settings and applicable law, you may be able to limit certain personalized advertising through your mobile device privacy settings.
8.Analytics and Similar Technologies
We may use analytics tools and similar technologies to understand how users interact with our website and app, improve performance, fix bugs, and develop new features. These tools may collect information such as device details, app activity, pages viewed, click activity, session duration, and other usage data.
9.Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide and operate the Services
- Maintain your account
- Comply with legal, tax, accounting, and regulatory obligations
- Resolve disputes
- Enforce our agreements
- Detect and prevent fraud and misuse
- Maintain safety and security on the platform
Even if you delete your account, we may retain certain information for a limited period where necessary for legitimate business purposes, legal compliance, fraud prevention, dispute resolution, safety investigations, or enforcement of our policies.
Messages, verification data, logs, backup data, and technical records may persist for a limited time in backups or archived systems before deletion.
10.Account Deletion
You may delete your account in-app.
When you delete your account, we will take reasonable steps to delete or de-identify your personal information, subject to certain exceptions permitted by law, including where retention is needed for:
- Legal compliance
- Fraud prevention
- Safety and security
- Investigation of abuse or policy violations
- Dispute resolution
- Recordkeeping and backup recovery processes
Deletion may not immediately remove all copies from backup or archival systems.
11.Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, loss, misuse, alteration, and disclosure. However, no system or method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and for using appropriate caution when sharing information with other users.
12.Your Choices and Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information, such as the right to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Object to or limit certain processing
- Withdraw consent where processing is based on consent
- Request information about how your personal data is used
You may also update certain account information directly within the app.
To make a privacy-related request, contact us at: privacy@findmypartner.app
We may need to verify your identity before processing certain requests.
13.U.S. State Privacy Rights
Because we are launching in the United States, residents of certain states may have additional privacy rights under applicable state laws. Depending on your state of residence, these may include rights to know, access, delete, correct, or opt out of certain types of data processing.
If applicable, you may exercise eligible rights by contacting us at privacy@findmypartner.app.
14.International Data Transfers
Our Services are currently launched in the United States first. Your information may be processed and stored in the United States or other jurisdictions where our service providers operate. These jurisdictions may have data protection laws different from those in your home country.
By using the Services, you understand that your information may be transferred to and processed in countries outside your place of residence, subject to applicable safeguards where required by law.
15.Sensitive Information and User Content
Because Find My Partner is a Partner Finding platform, some information users provide may be considered sensitive under certain laws or contexts, including information related to gender, sexual orientation, personal preferences, identity verification, and private communications.
By choosing to provide such information and use the Services, you understand that this information may be processed as necessary to operate the platform and provide the features you request.
Please use caution when sharing personal, sensitive, or intimate information with other users.
16.Push Notifications, Emails, and SMS
We may send you service-related communications, including:
- Verification emails and one-time passcodes (OTP)
- SMS verification codes during phone number confirmation
- Account security alerts
- Match notifications
- New message alerts
- Subscription-related updates and billing notices
- Product or feature announcements
A.SMS/Text Messaging
Phone Verification and Transactional SMS
During signup and account verification, you may choose to verify your phone number by receiving a one-time verification code via SMS. By providing your phone number and requesting a verification code, you consent to receive transactional SMS messages from Find My Partner, including:
- Phone number verification codes
- Login authentication codes
- Account security alerts
- Match notifications
- New message alerts
- Subscription and billing notifications
Message Frequency: Message frequency varies based on your account activity and the features you use. You may receive verification codes during signup, login security checks, or account recovery.
Message and Data Rates: Message and data rates may apply. Standard SMS carrier charges apply based on your mobile plan.
Opt-Out: You can opt out of receiving SMS messages at any time by replying STOP to any message from Find My Partner. After opting out, you will receive a confirmation message, and you will no longer receive SMS from us except as may be required for critical account security purposes. You may also opt out by disabling SMS notifications in your account settings or by contacting us at support@findmypartner.app.
Help: For help or support, reply HELP to any SMS message, or contact us at support@findmypartner.app.
No Sharing or Sale of Phone Numbers: We do not sell or share your phone number with third parties for marketing purposes. Your phone number is used solely for account verification, authentication, security, and transactional notifications as described in this Privacy Policy.
SMS Service Provider: SMS messages are delivered through Twilio Inc., our SMS service provider. By consenting to receive SMS messages, you understand that message delivery is subject to the capabilities and limitations of your mobile carrier and our service provider.
B.Email and Push Notifications
You may be able to control promotional communications through your account settings, device permissions, or by following unsubscribe instructions where available. Certain service-related communications (such as verification codes, security alerts, and subscription notices) are necessary for account operation and cannot be opted out of while your account is active.
17.Third-Party Links and Services
Our Services may contain links to third-party websites, stores, or services that are not controlled by us. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before providing personal information.
This includes, where applicable, the Apple App Store, Google Play, and other third-party services integrated into the app or website.
18.Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through the app, website, email, or other appropriate means. The updated version will be indicated by a revised "Last Updated" date.
Your continued use of the Services after an update becomes effective means you acknowledge the updated Privacy Policy.
19.Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact us at:
Find My Partner LLC
support@findmypartner.app